Privacy Policy

1. Information We Collect

Zhengzhou Lingchen Network Technology Co., Ltd. ("we," "our," or "us") collects information to provide and improve our services. This includes:

1.1 Information You Provide

• Account information (name, email, password)
• Contact information when you communicate with us
• Payment information for premium services
• Feedback and correspondence you send to us

1.2 Automatically Collected Information

• Device information (device type, operating system, unique device identifiers)
• App usage data and analytics
• Log files and crash reports
• Location data (with your permission)
• Advertising identifiers (IDFA, GAID)

2. How We Use Your Information

We use collected information for:

• Providing and maintaining our services
• Improving and personalizing user experience
• Delivering targeted advertisements
• Analytics and performance monitoring
• Customer support and communication
• Security and fraud prevention
• Legal compliance and regulatory requirements

3. Advertising & Third-Party Ad Networks

We use third-party advertising companies and ad networks to serve advertisements within our mobile applications. These companies collect and use information about your visits to our apps and other applications to provide relevant advertisements.

Our mobile applications may display advertisements from the following advertising networks, each with their own privacy policies:

4. Advertising Platforms We Use

We integrate with the following advertising platforms to display advertisements in our mobile applications:

4.1 Major Ad Networks & Platforms

• Google AdMob - Google's mobile advertising platform
• Facebook Audience Network - Facebook's mobile ad network
• AppLovin - Mobile discovery and advertising platform
• Unity Ads - Unity Technologies' ad network
• IronSource - Mobile app discovery and monetization
• AdColony - Mobile video advertising platform
• Vungle - In-app video advertising
• MoPub (Twitter) - Mobile ad server and exchange
• Mintegral - Mobile advertising platform
• Pangle - TikTok's advertising platform
• Chartboost - Mobile game advertising
• InMobi - Mobile advertising and marketing
• Liftoff - Mobile app marketing and advertising
• Digital Turbine - Mobile device optimization and advertising
• Fyber - Mobile advertising platform
• HyprMX - Mobile location-based advertising
• Ogury - Mobile data and advertising
• Leadbolt - Mobile and web advertising
• SuperAwesome - Kid-safe advertising platform
• Smaato - Global mobile advertising
• StartApp - Mobile advertising platform
• Verve - Location-based mobile advertising
• Playwire - Digital advertising solutions
• Index Exchange - Programmatic advertising exchange
• OpenX - Programmatic advertising platform
• PubMatic - Programmatic advertising
• Rubicon Project - Advertising automation
• TrialPay - Mobile offerwall and advertising
• AdColony - HD mobile video advertising
• Tapjoy - Mobile advertising and monetization

4.2 Analytics Platforms

• Firebase Analytics - Google Firebase analytics service
• Adjust - Mobile measurement and attribution
• AppsFlyer - Mobile attribution and analytics
• Branch - Mobile linking and attribution
• Singular - Mobile attribution and analytics
• Kochava - Mobile attribution and analytics

4.3 Data Management & Consent Platforms

• OneTrust - Privacy management and consent
• Cookiebot - Cookie consent management
• TrustArc - Privacy management platform

Each of these third-party services operates under their own privacy policies. We encourage you to review the privacy policies of each service to understand how they collect and process your data.

5. Types of Advertisements in Our Apps

Our mobile applications may display the following types of advertisements:

5.1 Splash Ads (App Open Ads)

Full-screen advertisements displayed when users open or close the application. These ads appear during app launch or when returning to the app after backgrounding.

5.2 Rewarded Video Ads

Video advertisements that users can voluntarily watch to receive in-app rewards such as virtual currency, bonus features, or ad-free experiences. Users must actively choose to watch these ads.

5.3 Interstitial Ads

Full-screen advertisements that appear at natural transition points within the app, such as between levels in games or between content pages.

5.4 Banner Ads

Rectangular advertisements displayed at the top or bottom of the app screen. These ads remain visible while users navigate through the app.

5.5 Native Ads

Advertisements designed to match the visual style and format of the app's content, appearing organically within the app's interface.

5.6 Playable Ads

Interactive advertisements that allow users to try a brief demo of the advertised app or game before downloading.

5.7 Offerwall Ads

Advertisements presenting users with offers, surveys, or tasks they can complete in exchange for in-app rewards.

Note: We are committed to providing a balanced user experience and ensure that advertisements are clearly identifiable and do not interfere with the core functionality of our applications.

6. Data Sharing & Disclosure

We may share your information with:

• Service Providers: Third parties who perform services on our behalf (hosting, analytics, advertising)
• Advertising Partners: Ad networks and advertisers to deliver relevant advertisements
• Analytics Providers: Companies that help us understand app usage and performance
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Secure data storage and processing facilities
• Employee training on data protection

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Cookies & Tracking Technologies

Our apps and website use cookies and similar tracking technologies to collect and track information. These include:

• Session Cookies: Essential for app functionality
• Persistent Cookies: Remember your preferences across sessions
• Analytics Cookies: Track app usage and performance
• Advertising Cookies: Deliver relevant advertisements
• Flash Cookies: Remember settings and preferences

You can manage cookie preferences through your device settings or browser settings.

9. Children's Privacy (COPPA Compliance)

We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and similar regulations worldwide. Our apps are not directed to children under 13 years of age (16 in certain jurisdictions like the EU).

For Apps Potentially Accessed by Children:

• We do not knowingly collect personal information from children under 13 without parental consent
• We use verified parental consent mechanisms where required
• Parents can review, request deletion of, or refuse further collection of their child's information
• We limit data collection to what's necessary for participation
• Our kid-safe advertising partners (like SuperAwesome) are used where applicable

If you believe we have collected information from a child without parental consent, please contact us immediately at support@zzlingchen.com.

10. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

Our legal basis for processing includes:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Your explicit consent

We have appointed a Data Protection Officer (DPO). For GDPR-related inquiries, contact us at support@zzlingchen.com.

11. CCPA Compliance (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of data collection and sharing practices
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of the sale of personal information
• Right to Non-Discrimination: Equal service regardless of exercising rights

Categories of personal information we collect include:

• Identifiers (name, email, device ID)
• Commercial information (purchases, transactions)
• Internet activity information (browsing, app usage)
• Geolocation data
• Audio and visual information
• Inferences from collected data

To exercise your CCPA rights, contact us at support@zzlingchen.com or call our privacy hotline.

12. Apple App Store Compliance

Our applications distributed through the Apple App Store comply with:

• Apple Developer Program License Agreement: Adhering to all terms and conditions
• App Store Review Guidelines: Following all guidelines for app content, advertising, and user privacy
• Apple Advertising Guidelines: Complying with Apple's standards for in-app advertising
• App Tracking Transparency (ATT): Requesting user permission before tracking across apps and websites
• Identifier for Advertisers (IDFA): Only accessing IDFA with user consent
• SKAdNetwork: Using Apple's privacy-preserving attribution framework

For apps containing advertising, we comply with Apple's guidelines on ad frequency, content, and user experience.

13. Google Play Compliance

Our applications distributed through Google Play comply with:

• Google Play Developer Distribution Agreement: Following all terms and policies
• Google Play Policies: Adhering to content policies, ad policies, and developer policies
• Families Policy: Compliance with Google's requirements for apps designed for children
• Advertising ID Policies: Following Google's rules for advertising identifier usage
• Privacy Policy Requirements: Maintaining a visible, accessible privacy policy
• Data Safety Section: Providing accurate information about data collection and sharing
• User Choice and Transparency: Providing clear choices about data collection

For apps designed for children or that may collect data from children, we comply with Google's Families Ads Program requirements and implement appropriate safeguards.

14. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Binding Corporate Rules for intra-group transfers
• Certification mechanisms and codes of conduct
• Compliance with applicable data protection laws

By using our services, you consent to the transfer of your information to countries with different data protection laws.

15. Your Rights

Regardless of your location, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Manage advertising preferences through device settings
• Withdraw consent where processing is based on consent
• Lodge a complaint with your local data protection authority

To exercise these rights, please contact us at support@zzlingchen.com.

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will:

• Post the updated policy on this page
• Update the "Last Updated" date
• Notify you through app updates or email for significant changes
• Obtain your consent for material changes where required by law

We encourage you to review this Privacy Policy periodically for any changes.

17. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

For data protection inquiries, please include "Privacy Policy" in the subject line.