Terms of Service

1. Acceptance of Terms

By accessing or using the services of Zhengzhou Lingchen Network Technology Co., Ltd. ("we," "us," or "our"), including our website (zzlingchen.com), mobile applications, and related services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

By creating an account, downloading our apps, or using any part of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Description of Services

Lingchen Network Technology provides the following services:

2.1 Web Development & Design

Custom website design, development, and maintenance services including e-commerce platforms, content management systems, and responsive web applications.

2.2 Software Development

Custom software solutions, enterprise applications, API development, and software maintenance services.

2.3 Mobile Application Development

Development of mobile applications for iOS and Android platforms, published on Google Play and Apple App Store.

2.4 Network Technology Services

Network infrastructure design, security implementation, cloud solutions, and technical consulting.

2.5 E-commerce Solutions

Online store development, payment gateway integration, inventory management, and e-commerce operations.

2.6 Digital Marketing

SEO optimization, social media marketing, content marketing, and advertising campaign management.

2.7 Business Consulting

Strategic business consulting, market research, and professional advisory services.

2.8 Product Sales

Sales of computer hardware, software, daily necessities, digital products, and home goods.

3. User Accounts

To access certain features, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Mobile Applications

Our mobile applications are provided subject to the following:

4.1 License Grant

We grant you a limited, non-exclusive, revocable license to use our apps on devices you own or control, solely for personal or internal business purposes.

4.2 App Store Terms

For apps downloaded from Apple App Store or Google Play, additional terms from those platforms may apply.

4.3 Updates

We may release updates to our apps. Updates may automatically download and install. Continuing to use the app after an update constitutes acceptance of the updated terms.

4.4 Age Restrictions

Users must be 13 years or older (16 in the EU) to use our mobile applications without parental consent.

5. Mobile Management Services

Our Lingchen Manager mobile application provides business management tools including:

• Real-time analytics and reporting
• Content management capabilities
• Push notification services
• User behavior tracking
• Multi-language support
• Cloud data synchronization

Use of this service requires acceptance of additional terms and permissions as presented in the app.

6. Acceptable Use

You agree NOT to use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Distribute malware or harmful code
• Attempt unauthorized access to our systems
• Harass, abuse, or harm other users
• Send spam or unsolicited communications
• Interfere with the normal operation of our services
• Use our services for any illegal or fraudulent purpose
• Resell or redistribute our services without authorization

7. Intellectual Property

7.1 Our Intellectual Property

All content, features, software, logos, and materials provided through our services are owned by Lingchen Network Technology or our licensors and are protected by intellectual property laws.

7.2 Your Content

You retain ownership of content you provide through our services. By submitting content, you grant us a license to use, store, and display such content as necessary to provide our services.

7.3 Trademarks

"Lingchen," our logo, and related marks are trademarks of Zhengzhou Lingchen Network Technology Co., Ltd. You may not use these trademarks without our prior written permission.

8. Advertising

8.1 Third-Party Ads

Our apps and services may display advertisements from third-party ad networks. These ads are subject to the privacy policies and terms of the respective advertisers.

8.2 Ad Types

Our mobile apps may display various ad formats including splash ads, rewarded videos, interstitials, banner ads, native ads, playable ads, and offerwalls.

8.3 Ad Frequency

We strive to maintain a balance between advertising revenue and user experience. Ad frequency is managed to avoid excessive disruption.

9. Payment Terms

9.1 Pricing

All prices are listed in USD unless otherwise specified. Prices are subject to change with notice.

9.2 Subscriptions

For subscription-based services, you authorize us to charge your payment method on a recurring basis until you cancel.

9.3 Taxes

You are responsible for all applicable taxes. We may collect and remit taxes where required by law.

10. Refund Policy

10.1 Digital Products

Due to the nature of digital products, purchases are generally non-refundable once downloaded or accessed.

10.2 Services

For custom development services, refunds are evaluated on a case-by-case basis considering the progress of work completed.

10.3 Subscription Cancellation

You may cancel subscriptions at any time. Cancellation takes effect at the end of the current billing period. No prorated refunds are provided.

11. Warranties & Disclaimers

11.1 Our Warranty

We warrant that our services will be performed with reasonable skill and care consistent with industry standards.

11.2 Disclaimer

EXCEPT AS EXPRESSLY STATED, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
• DAMAGES EXCEEDING THE AMOUNTS PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM

13. Indemnification

You agree to indemnify, defend, and hold harmless Lingchen Network Technology and our affiliates from any claims, damages, losses, and expenses arising from your use of our services, violation of these Terms, or violation of any third-party rights.

14. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the services ceases immediately.

15. Age Requirements

You must be at least 13 years old (16 in the European Union) to use our services. If you are under 18, you represent that you have obtained parental or guardian consent.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions. Our services are operated from China.

17. Dispute Resolution

Any disputes arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in accordance with the rules of the China International Economic and Trade Arbitration Commission.

18. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through email or notice within the services. Continued use after changes constitutes acceptance of the modified Terms.

19. Contact Information